Hotlines

These hotlines are government and volunteer-run organizations that provide medical consultation on testing if you are worried that you have COVID-19. We recommend first calling the foreign-language hotlines listed for your prefecture. If you cannot get help, then call one of the Japanese-language hotlines.

Last updated: 2020/5/3

Aichi
Akita
Aomori
Chiba
Ehime
Fukui
Fukuoka
Fukushima
Gifu
Gunma
Hiroshima
Hokkaido
Hyogo
Ibaraki
Ishikawa
Iwate
Kagawa
Kagoshima
Kanagawa
Kochi
Kumamoto
Kyoto
Mie
Miyagi
Miyazaki
Nagano
Nagasaki
Nara
Niigata
    Multilingual Tourist Hotline
  • Hours of operation: Every day 24 hours
  • Supported languages: English, Chinese, Korean, Japanese
  • Niigata Shi Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends, Holidays 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Murakami Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends, Holidays 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Shibata Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends, Holidays 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Niitsu Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends, Holidays 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Sanjou Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends, Holidays 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Nagaoka Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends, Holidays 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Uonuma Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends, Holidays 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Minamiuonuma Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends, Holidays 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Tookamachi Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Kashiwazaki Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Jouetsu Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Itoigawa Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Sado Hokenjo
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
  • Niigata Ken Fukushi Hoken Bu Kenkou Taisaku Ka
  • Hours of operation:
    • Weekdays 8:30-17:15
    • Weekends 9:00-17:00
  • Supported languages: Japanese
  • Hours of operation: Emergencies only after hours
  • Supported languages: Japanese
Oita
Okayama
Okinawa
Osaka
Saga
Saitama
Shiga
Shimane
Shizuoka
Tochigi
Tokushima
Tokyo
Tottori
    Tottori Health Center
  • Hours of operation: Every day 9:00-17:00
  • Supported languages: English, Chinese, Korean
  • Hours of operation: Every day 8:30-17:15
  • Supported languages: Japanese
  • Hours of operation: Every day 17:15-8:30
  • Supported languages: Japanese
  • Kurayoshi Health Center
  • Hours of operation: Every day 24 hours
  • Supported languages: English, Chinese, Korean, Portuguese, Vietnamese, Thai, Spanish, French, German, Italian, Russian, Indonesian, Tagalog, Nepali, Malaysian, Myanmarese, Khmer, Mongolian. ※Interpretation service can be requested with "Tsuyaku onegaishimasu ○○-go desu."
  • Hours of operation: Every day 24 hours
  • Supported languages: Japanese
  • Yonago Health Center
  • Hours of operation: Every day 24 hours
  • Supported languages: English, Chinese, Korean, Portuguese, Vietnamese, Thai, Spanish, French, German, Italian, Russian, Indonesian, Tagalog, Nepali, Malaysian, Myanmarese, Khmer, Mongolian. ※Interpretation service can be requested with "Tsuyaku onegaishimasu ○○-go desu."
  • Hours of operation: Every day 24 hours
  • Supported languages: Japanese
  • Multilingual Tourist Hotline
  • Hours of operation: Every day 24 hours
  • Supported languages: English, Chinese, Korean, Japanese
Toyama
Wakayama
Yamagata
Yamaguchi
Yamanashi